17 Oct Tairoa Lodge & Cottage amongst the best hotels in the New Zealand
We are thrilled to be awarded a Recognition of Excellence by HotelsCombined, and to be considered amongst the best hotels in New Zealand – wow! Read the press release below:
HotelsCombined recognise Tairoa Lodge & Cottage amongst the best hotels in the New Zealand
Hawera, New Zealand, 5 July 2018- HotelsCombined, the Australian-based hotel meta-search company, has started an extensive survey covering different types of accommodations within New Zealand. This survey is based on gathering data from millions of guest reviews, and translating them to an official Recognition of Excellence.
The HotelsCombined Recognition of Excellence is not a ranking list but a group of outstanding accommodations chosen based on a strict set of criteria. In order to be considered, properties must meet the following criteria:
· At the time of judging, a winner is rated 8.50/10 or over with a minimum of 50 customer reviews certified by HotelsCombined.
· We couldn’t detect any major customer service problems, nor recurring or unresolved issues.
Moreover, HotelsCombined is taking in great consideration the way the hotel staff answered the Hotels communication team, demonstrating their commitment in providing quick assistance.
Tairoa Lodge & Cottage boasts a high satisfaction rating among guests and travel industry experts, receiving 61 reviews for an impressive rating of 10.0 out of 10.
“We are thrilled to be working with the best hotels in New Zealand and Tairoa Lodge & Cottage is certainly among them” said Alberto Castellucchio, market manager of HotelsCombined New Zealand “What is different about the Recognition of Excellence is the way information is gathered and analysed: it all depends on the guest and his or her experience with that particular accommodation.”
“With HotelsCombined, 30 million people are finding the best deal available on-line every month. With this award, we’d like to make it even easier for every traveller to identify the best hotel for customer service and therefore the best value for their money”.